Aus Österreich- Preis-Leistungs-VerhältnisSehr schlecht
Eines der schlechtesten Hotels, was ich jemals gebucht habe . Stinkende Zimmer bei Betrieb der Klimaanlage unser Bekleidung roch modrig ,täglicher Kampf um liegebetten !Freundlichkeit ist in dieser Anlage ein Fremdwort. Nie wieder melia !!
Schön eingerichtet aber stinken moderich !
Einfach zu teuer
Rezeption Abgehoben
10 Minuten Fahrt vom Flughafen
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im Januar 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Günther |
| Alter: | 56-60 |
| Bewertungen: | 17 |
Dear Walter, Thank you very much for sharing your stay experiences at Melia Koh Samui. We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is concerning, and we sincerely apologize for the issues you encountered during your stay, including the unpleasant odor in the rooms, difficulties with the air conditioning, and the lack of friendliness from our staff. Providing a comfortable and welcoming environment for our guests is our top priority. Please inform that your comments will be addressed with our team to ensure that improvements are made. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future. Warmest regards, Supawadee Pudkhao Senior Guest Experience Executive
