Aus Deutschland- Preis-Leistungs-VerhältnisSchlecht
Die Anlage ist schön und das wars auch. Service schlecht, Essen miserabel (außer im Pasta Nostra), Zimmer hellhörig und renovierungsbedüftig. Kein WLAN in den Zimmern.
Lieblos eingerichtet. Telefon und Wasserkocher waren kaputt. Bett nicht sehr bequem. Extrem hellhörig.
Außer im Pasta Nostra grauenhaft!
Es hat vier Gänge zur Rezeption benötigt um Handtücher zu bekommen. In den Restaurants könnte der Service auch wesentlich besser sein.
Die Lage ist okay. Der Strand ist zwar schön, aber man kann nicht im Meer schwimmen. Die Pools sind entsprechend überfüllt.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 3-5 Tage im April 2019 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Geraldine |
| Alter: | 31-35 |
| Bewertungen: | 2 |
Dear Geraldine , We would like to thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your opinions with us and with fellow travelers on Holidaycheck. We regret to perceive that some aspects of our services were not able to fully meet your expectations. There is always a Guest Experience manager available at the hotel all day and during the evening to listen to our guests and offer any assistance should they require it, and of course our Management Team are always available at the Hotel for our guests, therefor we always recommend our guests to not hesitate to contact us during their stay for any assistance that they may need. Once again please accept our most sincere appreciation for having shared your comments and feedback with us, we will take it into account for future improvements , We hope that you will give us the opportunity to offer you our services once more by returning for another stay in the not so distant future and allow us the chance to change your perception about us. Warmest regards, Melia Tortuga Management Team
