Millennium Lakeview Hotel

Dear Clas, Thank you very much for taking the time to share such a detailed review of your stay with us. We truly appreciate your balanced feedback, as it helps us understand what we are doing well and where we need to improve. We are pleased to know that you enjoyed the quiet surroundings, the convenience of having the metro, supermarket, and liquor store nearby, and especially our close proximity to the new DWC Airport. It’s great to hear that you found the hotel clean and that our team made a positive impression with their friendliness and helpful service. We’re also delighted that you enjoyed the freshly prepared meals during your half-board experience. At the same time, we sincerely regret the areas where your stay fell short of expectations. Your comments regarding the condition of the carpets, pool loungers, room door gaps, and overall room soundproofing are important to us. Please rest assured that we have already shared this feedback with our management and engineering teams for review and improvement. Additionally, your observation about the pool water quality will be investigated immediately with our recreation team to ensure proper clarity and maintenance at all times. We want every guest to feel comfortable and well taken care of, and your insights help guide us in that mission. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Kind Regards, Irene Kinyanjui, Front Office Manager