Aus DeutschlandDie Unterkunft, einschließlich Essen , Sauberkeit,Freundlichkeit,Abendprogramm, Service waren hervorragend. Obwohl im Katalog deutschprachig ausgeschrieben war, konnte die Reiseleiterin kein deutsch, sie hat sich aber Mühe gegen unsere Wünsche zu erfüllen.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Oktober 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Holger |
| Alter: | 56-60 |
| Bewertungen: | 1 |
Dear Holger un Elfi, Thank you for sharing your recent experience at our hotel. We are delighted to learn that you found our accommodation, food, cleanliness, friendliness, evening program, and service to be excellent. It's incredibly rewarding for us to know that we were able to meet and exceed your expectations in these aspects. We appreciate your understanding regarding the language barrier with the tour guide. While our catalog is in German, we're grateful for your recognition of the effort made by the guide to accommodate and fulfill your wishes despite the language difference. We continuously strive to provide exceptional service to all our guests, regardless of any language barriers. Your feedback is valuable to us and serves as encouragement to continue delivering high-quality service. We will ensure that the necessary steps are taken to address the language aspect for a more seamless experience for our German-speaking guests. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. Warm regards,
