Mitsis Rinela

Dear Jordan, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your feedback. We are sorry to hear that your experience at Mitsis Rinela Beach Resort & Spa did not exceed your expectations. Regarding the à la carte restaurants we would like to kindly mention that this season we designed a brand-new online reservations system, so everyone can have the chance to enjoy our sophisticated dining with authentic Greek and international cuisine. This service is provided upon availability, which is stated on our official website. Please kindly note that the rooms size and full description of all the room types are also available on the official website of the resort. Additionally all the tour operators are provided with information about the room size and all facilities of our resort, in order to inform the customers for their future trip convenience. Regarding the incident with your neighbors, please let us mention that we select our staff according to our principles and values. Most of them, including our housekeeping staff and specifically the person accused, work by our side for numerous years and they have proven that they are hardworking, decent, and polite. For this specific person that you are accusing, we have never received a complaint about indecent behavior or theft during all those years of her employment with us. At the same time, it must be underlined that in all legal systems it is not allowed to make public accusations, with no proof or legal basis; otherwise, any reasonable person will have to defend himself or herself before Courts and protect his or her rights and fame. You are always a welcome guest in our hotel and thank you for your feedback. Kind Regards, Mitsis Rinela Beach Resort & Spa Team