Aus Deutschland- Preis-Leistungs-VerhältnisSchlecht
Schöne Anlage. Personal konnte schlecht Englisch und kaum Deutsch obwohl 90% der Gäste deutsche waren. Zumeist alte Bungalows. Lt. Bilder haben wir ein neues Bungalow mit Meerblick gebucht, bekommen haben wir ein altes mit Poolblick.
Wir hatten ein altes renoviertes Bungalow, aus den 70er mit einem Doppelbett und Feldbett (5 Sterne Hotel) für Kinder. Haben erst nach drei Tagen ein anderes Zimmer bekommen obwohl Bungalow gebucht und upgrade unserer seitz angeboten.
Zur Coronazeiten überwiegend gut.
Die meisten freundlich und zuvorkommend.
Gute breitgelegene Anlage.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1 Woche im Oktober 2020 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Thomas |
| Alter: | 41-45 |
| Bewertungen: | 1 |
Dear Guest, We are sorry to hear that your experience at Mitsis Rinela Beach Resort & Spa did not exceed your expectations, and we are sincerely sorry for any inconvenience you might have faced during your stay in our hotel. We want people to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and generosity. And each season we upgrade our All-inclusive offerings and services with the commitment to serve the experiential needs of the international traveler. Regarding the accommodation issue we would like to mention that all renovated rooms has the Superior category, and all the bungalows are under the Standard category, therefore you were provided with the room according to your reservation voucher, and any upgrade is always a subject to availability. We would like to assure you that all your comments are highly appreciated in our constant effort to improve our services and facilities, and we sincerely hope that you will give us another chance to fix your impression and to provide you with pleasant memories and only positive holiday experience. You are always a welcome guest in our hotel and thank you for your feedback. Best Regards, Mitsis Rinela Beach Resort & Spa Team
