Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Es ist kein Hotel, es sind mehrere kleine Bungalows. Absolut behinderten- und kleinkinderunfreundlich, da es überall NUR Treppen gibt! Niemals 5 Sterne!
Leider nicht wirklich sauber!
Die Speisenauswahl war immer die gleiche, da nutzen auch Buffet- und Spezialitätenrestaurants nicht... nach einer Woche konnte man den FRAß nicht mehr sehen!
Leider wurde nicht auf Kundenwünsche eingegangen. Rezeption hat sich überfordert gefühlt, den Transfer zum Flughafen zeitlich zu erörtern! Nicht jeder an der Bar hat einem freiwillig etwas zu Trinken gebracht.
Hotel sieht aus als würde es sich fernab von Europa befinden. Keine ansehnliche Gegend!
Beliebte Aktivitäten
- Strand
Man war hier bemüht um Aquagymnstik im Pool und Sumba am Strand. Das Abendprogramm war kaum abwechslungsreich und hat an einen Besuch im Altenheim erinnert!
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im September 2020 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Michaela |
| Alter: | 36-40 |
| Bewertungen: | 1 |
Dear Guest, We are sorry to hear that your experience at Mitsis Rinela Beach Resort & Spa did not exceed your expectations. Thank you for taking the time to share this with our team. Concerning the location issue we would like to mention that the hotel is located directly on the sandy beach awarded by the Blue Flag and at the same time it is very close to the airport that is the advantage for the guests’ transfers. We would like to assure you that cleanliness and hygiene is our highest priority. Our spotless private and public areas are well-known to our guests and highlighted through the review platforms. Specifically this season, we have intensified our cleaning and disinfection for seamlessly clean guestrooms and public spaces, while our personnel constantly receives ongoing extensive training throughout the season. We have already contacted our Housekeeping Manager to review our cleaning procedures to ensure our well-know, meticulous cleaning and warm hospitality across all our hotel areas and guestrooms. We regret that your service experience was not as fulfilling as expected, as our intention is to offer our guests great memories and experiences, creating one unique impression that makes them all coming back each year. We are passionate about offering you rich culinary experiences in the all-inclusive and à la carte restaurants of our hotels & resorts, inspired by the Greek and international cuisine, always accompanied with the most exquisite drinks and cocktails to please the most demanding palates. That is why each season we upgrade our F&B offerings with the commitment to serve the experiential needs of the international traveler. Regarding entertainment, we would like to add that there is a fitness zone with yoga, pilates, aqua gym & fun, full body workout and there are some weights that the guests can use for personal training. Every evening we have live music at our veranda or professional DJ and, moreover, in the evenings we have the Open Theatre Bar where you can enjoy different cocktails and watch the various animation shows, such as magician shows, dancing shows etc. We would like to thank you for your feedback and to assure you that your comments are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities. Best Regards, Mitsis Rinela Beach Resort & Spa Team
