Aus DeutschlandLeider war das Zimmer mit Seeblick auf ein Testaurant gerichtet. Sowie liest der Balkon (ausgerichtet nach Nordost) zu keiner Tageszeit einen Sonnenstrahl zu. Abends hätte man ganz gern noch ein Stündchen auf dem Balkon verweilt. Bedingt der vorherrschenden Temperaturen war das unmöglich. Es standen weiss Gott angenehmer Appartement zu Verfügung, wurde uns auch angeboten, aber ein Umzug war uns zu umständlich.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Mai 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Rüdiger |
| Alter: | 71+ |
| Bewertungen: | 1 |
Dear Rüdiger, Thank you for sharing your feedback and for choosing our hotel for your recent stay in May. We truly regret that the view of the room did not fully meet your expectations. Additionally, we understand that your balcony did not receive direct sunlight throughout the day, making it more difficult to enjoy time there in the evenings. Had you expressed your willingness to relocate, we would have been delighted to offer you a room with more desirable features for you, such as a sunnier balcony. We understand that the process of changing rooms may have seemed inconvenient, and we appreciate your valuable input. Despite the room-related issues, we are pleased to read that you had an overall positive experience, and enjoyed other aspects of your stay, including our facilities and services. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future, providing you with a more enjoyable and comfortable experience. Warm regards, Neptune Luxury Resort
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