Neptune Luxury Resort

Dear Beatrice, Thank you for choosing Neptune Luxury Resort and for sharing your feedback. We’re glad to hear that you enjoyed several aspects of your stay. However, we regret that certain elements did not meet your expectations. While the rooms you stayed in have not yet been renovated, they are well-maintained, featuring a unique design with natural wood and earthy tones, which may not appeal to everyone. Regarding the breakfast, we recognize that tastes can vary. We’re surprised by your feedback, as many of our guests regularly commend the quality and variety of our breakfast offerings. At our resort, we pride ourselves on providing personalized service and high-quality amenities, rather than a mass-produced experience. Your comments are important to us, and we appreciate your perspective. We hope to welcome you back in the future for a stay that surpasses your expectations. Warm regards, Neptune Luxury Resort