Neptune Luxury Resort

Dear Julia, Thank you for taking the time to write a detailed review and for sharing your post holiday impressions. Whilst we are pleased to read that you enjoyed the beach and that you appreciated the friendliness of our staff, we regret to know we weren’t able to fully meet your expectations in regard to the food in the Main Restaurant. Nevertheless, we would like to believe that our dinner buffets offer a varied selection of options that cater to all tastes, and regret that you were not completely satisfied in this respect. We are more than convinced our Executive Chef would have addressed your concerns should you had informed him. For dinner we offer more than 45 different choices including 2 carvings daily of fresh fish and meat, plus the possibility to create your own pasta, with 3 different pasta’s and 4 different sauces. The menu which is offered it changes each day for 10 consecutive days, and the cycle repeats itself after 10 days, not before. Concerning the room you stayed in, we would like to note that we have varying room types, and our team would have been very happy to find you one better suited to your requirements, if you wanted to make such a request and of course you were willing to pay the difference for the upgrade. Nevertheless, we would like to inform you that we are in the middle of a renovation project and we hope that upon completion all our rooms will exceed your expectations. Once again thank you for your comments; we very much hope that despite the issues reported you were still able to enjoy your holiday and we hope to be part of your future trips. Until then, we wish you all the best! Respectfully, Neptune Hotels