Neptune Luxury Resort

Dear Markus, Thank you for taking the time to leave a review of your stay at Neptune Luxury Resort back in September 2021. We appreciate your feedback and are glad to hear that you enjoyed our pool and spacious grounds. However, we are sorry to hear that you experienced issues with the TV in your room. We encourage guests to bring any issues to our attention so that we may resolve them as soon as possible to ensure a comfortable stay. Regarding your massage experience, we regret that it did not meet your expectations. Although our massages are endorsed by the majority of the guests who experienced them, we are sorry you felt this way. We want to assure you that we do not engage in the sale of creams during our massages sessions, and any products offered are purely optional. We would love the opportunity to show you our best treatment and give you the best experience in the spa should you decide to stay with us again in the future. Once again, we thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back to our resort. Kind regards, Neptune Luxury Resort