NH Collection Dubai The Palm

Dear Mr. Klaus, Thank you for sharing your feedback with us. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconvenience caused. Regarding the pricing of drinks on New Year’s Eve, we appreciate you bringing this to our attention. We will review our offerings to ensure they are aligned with guest expectations. Thank you again for your input, and we sincerely hope to welcome you back for a more seamless and enjoyable experience in the future. Kind regards, Oussama El Ghazali Hotel Manager