Aus DeutschlandWir sind sehr enttäuscht. Dreckig, abgewohnt und definitiv keine 4*. Waren schon in so vielen Novotels. Das ist nicht mal 3* wert. Schade.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1-3 Tage im Dezember 2016 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Mareike |
| Alter: | 31-35 |
| Bewertungen: | 3 |
Dear Freiburger, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All your points highlighted here are important to us as your comfort and wellness is our utmost priority. We certainly understand that the hotel is need of a refurbishment which is why we are following up closely with the owning company to carry out refurbishment plans in the near future. Despite your experience we appreciate your loyalty and support and hope to welcome you back for a brand new experience. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre
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