Numo Ierapetra Beach Resort Crete, Curio Collection by Hilton

Dear Sven, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are pleased to hear that you enjoyed the peaceful atmosphere of our hotel, the beautiful grounds, and the variety of facilities including our pools, fitness classes, and open-air cinema. It’s also wonderful to know that your family found the environment relaxing and that the mini market added convenience to your stay. We appreciate your kind words about our friendly service. That said, we take note of your comment regarding attentiveness and the language barrier — your feedback helps us identify areas for improvement, and we will continue training our team to better support all our guests' needs, including enhancing multilingual assistance. Thank you as well for your observations on the room layout, breakfast and dinner offerings, and gym facilities. Your suggestions are valuable and will be shared with the relevant departments for consideration. We hope to welcome you back again in the future for another relaxing and enjoyable stay. Warm regards, Numo Ierapetra Team