NYX Hotel Milan by Leonardo Hotels

Dear Cornelia Juliana, We are glad to hear that you had a good stay at Nyx Hotel Milan and found our rooms clean and service friendly. It's wonderful that you would recommend us to others traveling to Milan. It's nice to know you liked our mattresses, although it's unfortunate that our pillows did not meet your personal comfort preference. We do our best to accommodate a variety of preferences and we're sorry that we fell short in this aspect. Your feedback on our food and overall hotel experience is greatly appreciated. We hope to welcome you back in the future and provide an even better experience. Best Regards, Alice-Guest Relation