Wir waren vierzehn Tage im Hotel. Dies waren unsere Flitterwochen. Davon haben wir allerdings nichts gespürt, da es keine Aufmerksamkeiten oder sonstiges gab. Allgemein hat der Servie und die Sauberkeit sehr zu wünschen übrig gelassen. Zudem müssen sie aufpassen wenn sie All Inclusive haben - vieles kostet extra!
Beliebte Aktivitäten
- Sonstiges
Dear Jens, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your stay did not meet your expectations especially considering it was your honeymoon, which is such a special occasion. Please note that when we are informed in advance or at check-in about celebrations like honeymoons, anniversaries, or birthdays, we are always happy to prepare a complimentary gesture to make the occasion more memorable. Regarding the All-Inclusive package, we would like to clarify that, as is the case in many hotels, it includes a wide variety of food, soft drinks, and cocktails. Alcoholic beverages are also included, with at least one house-brand option available for each type of drink. However, premium brand-name drinks are not included in the package. That said, All-Inclusive guests receive a discounted price on these premium options compared to the regular menu prices. We hope to have the opportunity to welcome you again in the future and offer you a much more enjoyable experience. Kind regards, Laura M. Guest Experience
