Olympic Lagoon Resort Ayia Napa

Thank you for taking the time to share your feedback. We are pleased you enjoyed aspects of your stay, though we are sorry to hear that the pool experience did not meet your expectations. We would like to clarify that the use of inflatables in our pools is not permitted due to health and safety regulations. These rules are in place to ensure the wellbeing of all our guests and to maintain a safe and enjoyable environment, especially during busy times. While inflatables are available for purchase in the hotel shop, they are intended for use at the beach located just across the road from the hotel. We understand that these guidelines may be disappointing for families, and we are reviewing how they are communicated to ensure they are clear and respectful. We appreciate your comments and will continue working to improve the experience for all our guests. Warm warm regards, The Management and Teams at Olympic Lagoon Resort