OZO Chaweng Samui

Hi Martina, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our great location and overall design. However, we sincerely regret that the room size and layout did not meet your expectations. We understand your concern regarding the wardrobe placement and humidity, and we truly value your honest comments. We are especially sorry to learn about the unpleasant smell in the room. Please accept our sincere apologies for this inconvenience. This is certainly not the standard we aim to provide, and we will have our maintenance team carefully inspect the drainage system to prevent this from happening again. Your feedback is very important to us as it helps us improve both our facilities and guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable stay in the future. With good vibes, Jiranan H. Manager, Front Office