Paralos Rodos Lifestyle

Dear Guests, Thank you for your commentation for your stay in our Hotel. Please excuse my reply in English, as my German is very basic. We are glad that you appreciated the hotel's location and environment and thank you also for your kind words with regards to our reception staff, who always do their best to assist the guests. As for the other issues you raise, please note the following: 1. The sunbeds on the beach are upon extra charge because of the rent the hotel must pay to the local authorities, so that it reserves the right to place them on the beach, as it does not belong to the hotel but to the Greek State. Otherwise, the beach would be empty of sunbeds and umbrellas. 2. Regarding the cleanliness of the rooms, we are sorry if it was in such a condition as described for the entire duration of your stay. Perhaps if you had requested more than once that the room be cleaned again or better, this situation would not have been repeated, I can assure you. The hair-dryer could have also be replaced and the air-condition operates every year from 15/06 and onwards as normal. It usually takes 1-2 days to operate in full power but it works properly. We are sorry for the balcony door, that it was not operated after your request, it is purely our fault and mismanagement. It has been repaired though. 3. As for the rules about the seating during meals or in general, it is true that for every meal the seating area is already designated, i.e. for breakfast and dinner it is the main restaurant and the outdoor extension while for lunch it is the snack bar and the extension again. These are the areas where service is provided for every meal and if guests seat elsewhere, this will pose a difficulty for our staff, with reference to maintaining all areas clean and in order. As for the lobby and around the pool areas, it is true there is no service available, being an all inclusive hotel, where guests are served themselves. So, carrying glasses and plates outside the designated areas where service is absent, poses a danger to guests in case something breaks in pieces. People and children in particular may be injured. This is why guests are kindly requested to being served only in the designated areas where service is present. 4. Thank you for the positive comment on our Greek night buffet, It is the level of buffet we try to maintain throughout our meals daily. Thank you very much, Despina Bakiri Hotel Manager