Aus DeutschlandDas Hotel war im Großen und Ganzen sehr schön mit großer Pool Anlage und frühstücksbuffet vom Service muss man leider sagen das es nicht so toll war da sie bei Anliegen z.b Kakerlaken im Zimmer nicht reagiert haben .
- EssensauswahlEher gut
- GeschmackGut
Ambiente beim Essen
- Schuhe & lange Hose
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Luz |
| Bewertungen: | 4 |
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the overall facilities, including our large pool area and breakfast buffet. We sincerely apologise for the issue you experienced with the room, and we deeply regret that your concerns regarding the presence of cockroaches were not addressed in a timely manner. This is not the standard of service we strive to provide, and we will be taking immediate action to investigate and ensure that such situations do not occur again. We truly value your comments, as they help us improve the quality of our service, and we hope to have the opportunity to welcome you back in the future to provide you with a more comfortable experience. Kind regards, Teresa Miranda Guest Care Manager
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