Pavilion Samui Villas & Resort

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. Cleanliness and room satisfaction are very important to us, and we’re sorry that the hot tub in your room was not in the condition you expected. We understand how frustrating it must have been, especially since the room was not what you originally booked. We would love the opportunity to address these concerns and ensure a better experience for future stays. Please don’t hesitate to reach out directly to us for any assistance.