Pickalbatros Royal Grand Resort - Sharm El Sheikh

Dear Ms. Ursula, Thank you for taking the time to share your feedback following your stay with us. We’re pleased to hear that you appreciated our spacious layout and well-maintained grounds. Creating a comfortable and attractive environment for our guests is very important to us, so it’s wonderful to know this stood out during your visit. At the same time, we regret that the room — particularly the bathroom — did not fully meet your expectations. Your comments have been shared with our maintenance and housekeeping teams for review, as we continuously work on upgrades and improvements. We are especially sorry to learn that our service did not deliver the standard you expected. We truly appreciate your honest comments, as they help us improve. We hope you will consider giving us another opportunity in the future to provide you with a more seamless and enjoyable experience. Sincerely, Hotel Management