- Preis-Leistungs-VerhältnisGut
Wir haben das Hotel für zwei Nächte zum Besuch von Disneyland genutzt. Hierfür ist es sehr gut gelegen, man merkt aber dass hier der Fokus liegt und die Arbeit am Gast etwas fehlt. Das Hotel ist sauber, aber an manchen Stellen in die Jahre gekommen, wie der Saunabereich - schön ist anders…
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 1-3 Tage im Juni 2025 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Christian |
Alter: | 41-45 |
Bewertungen: | 53 |
Dear Christian, Thank you very much for taking the time to share your feedback following your recent stay at the Radisson Blu Paris, Marne-la-Vallée. We’re pleased to hear that you appreciated the convenient location of our hotel for visiting Disneyland. It’s certainly one of the aspects our guests enjoy the most. That said, we truly value your honest comments regarding our service and facilities. We regret to hear that your experience with the guest service did not meet your expectations. Please rest assured that your observations have been shared with the relevant teams as part of our ongoing commitment to improving the guest experience. Regarding the wellness area, including the sauna, we understand your concerns and agree that regular maintenance and updates are essential. We’re currently reviewing our facilities, and your feedback helps us prioritize these improvements. We hope to have the opportunity to welcome you again in the future and provide a stay that fully reflects the high standards we strive for. Warm regards, Guest Relations Manager