Radisson Blu Palace Resort & Thalasso Djerba

Dear Mr Hassan, First of all, we would like to thank you for your trust and loyalty to us and for taking the time to share your comments and criticisms about our services. We sincerely apologize for these disappointments and assure you that we will do our best to ensure that this kind of thing does not happen again. Regarding your comment to the room, we inform you that we have planned a renovation program with a new design. We make all of your comment into account and we start to remedy it by actions. Customer satisfaction remains our top priority and we are constantly striving to improve and develop it. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Aymen Bouzayani