Ramada Hotel and Suites by Wyndham Dubai JBR

Dear Raimund, Thank you for taking the time to share your feedback with us. We're happy to hear that you appreciated the spaciousness of your suite. However, we were very concerned to read your comments regarding the cleanliness issues and the age of our hotel. Please accept our sincere apologies for your disappointing experience. This is not the standard we aim to provide our guests, and we take your comments very seriously. We have immediately addressed your feedback with our housekeeping and management teams to investigate the specific issues you raised. Your review is invaluable as it highlights areas where we need to improve our procedures and facilities. We are sorry that we failed to meet your expectations on this occasion. We hope you will give us another chance to provide you with the flawless and high-quality stay you deserve. Sincerely, Hsu Myat Kyaw Guest Experience Manager