Das Personal war sehr unfreundlich. Das Essen und die Getränke waren schlecht. Die Zimmer marode und dreckig.
- ZimmergrößeEher gut
- SchlafqualitätSchlecht
- SauberkeitSehr schlecht
Das Zimmer weit oben im Berg und im 2 Stock, ohne Lift.
- EssensauswahlSehr schlecht
- GeschmackSehr schlecht
Ambiente beim Essen
- Shorts & T-Shirt
Das Fleisch war zäh. Es gab immer die selben Gerichte. Das Geschirr war dreckig. Man muss ewig auf Getränke warten. Das Personal sehr unhöflich und ignorant. Wir hatten all in, aber nur eine geringe Auswahl an Getränken. Für die wir lange anstehen mussten.
- DeutschkenntnisseSchlecht
Bester Service
- Nirgends
Das Personal war unfreundlich, ignorant und wenig hilfsbereit.
Dear Renate , Thank you for choosing Rodos Palace and for taking the time to share your feedback. We are truly sorry to read that your experience did not meet your expectations. At Rodos Palace, we place great importance on hospitality standards, cleanliness, and the overall guest experience, continuously working to enhance all aspects of our services. Regarding your comments on gastronomy and dining services, the hotel offers extensive buffet selections with a wide international variety, designed to cater to diverse tastes and nationalities, with continuous replenishment throughout the day. Our team is always available on property to assist guests during their stay, ensuring that any concerns can be addressed promptly at the time they arise. We regret that your overall impression was not positive and we thank you for your feedback, which is carefully taken into consideration as part of our ongoing improvement process. Yours sincerely, Rodos Palace Management Team
