Royal Maxim Palace Kempinski Cairo

Dear Madam, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback. We have also noted your kind valuable comment and please accept once again our sincere apologies for any inconvenience this might have caused. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Russel Storey General Manager