Saadiyat Rotana Resort & Villas

Dear Tanja, Thank you for taking the time to share your impressions following your recent stay with us. We regret to learn that your experience did not meet your expectations, particularly with regard to service and value. Your feedback is very important to us and has been shared with our management team for immediate review. We are currently reinforcing service training and operational consistency across all departments to ensure a higher standard of guest experience. We truly hope you might reconsider and allow us the opportunity to welcome you back in the future so we can restore your confidence in our resort. Kind regards. Alina Zapopadko Hotel Manager