Sandies Baobab Beach Zanzibar

Dear Tilo, Thank you for sharing your feedback. We’re truly sorry to hear that your stay with us did not meet expectations and that you felt the need to change hotels after just a few days. Please accept our sincerest apologies for the inconvenience caused by the ongoing construction. We understand how disappointing it must have been to find temporary dining and bar arrangements that did not reflect the standards we strive to maintain. We are especially sorry for the issues you experienced with food quality and cleanliness—this is certainly not the level of service we aim to provide. Your comments about the room condition and service have also been noted, and we will use your feedback to guide improvements across departments. We’re grateful you highlighted the positive aspects, such as the room and the location, and again, we apologize for the aspects that fell short. If you’re open to it, we’d love the opportunity to welcome you back once renovations are complete and show you the experience we’re truly capable of providing. Thank you very much Warm regards, Sandies Baobab Beach Resort Management