Sea Star Beau Rivage

Actually, Mrs. Beate, just complain for nothing, she did not inform what is disaster in the food is, or what she did not like exactly, (she just write Eating disaster). Very strange to have 9 days food cycle and at the end (disaster) with no a specific reason I would like o thank Mrs. Beate, because she mentioned that the plastic cups at the beach bar, This is true, at the beach bar and at the pool bar, we are using the Plastic cups, because of the safety of our clients, and the health and hygiene, the safety to avoid any problem if the glass broken around the bar, and the health & hygiene , because the plastic cup is only one way ( one use specially with the hot weather in Hurghada. The mini bar, and the disco after midnight is against charge (not free). This also true, because , all of this is mentioned in the all inclusive formula form, what the client is receive it upon arrival, and also the travel agencies have a copy from the same formula, so our clients are well informed about that, even before they arrived to the hotel. But I think Mrs. Beate did not read the information form, also did complain at the hotel during the stay, to explain or to find a solution