Secrets Cap Cana Resort & Spa - Adults only

Dear Sarah, Thank you for taking the time to share your experience at our property. Your comments are very important to us as they allow us to identify areas for improvement. We are sorry to read that this situation has marred your vacation, we have verified your case with the corresponding department who do not indicate that this incident was resolved. Thank you once again for making us your hotel of choice and for your constructive criticism, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future. Edily F. Social Media Coordinator