Sentido Apollo Palace

Dear Ralf, Thank you for your feedback. We’re sorry to hear about your experience, but we must clarify that the health issues you mentioned are not related to the hotel's hygiene standards. We maintain rigorous health and safety protocols, and we ask that such claims are made with care. Regarding the beer, the pool bars provide polycarbonate glasses for safety. If you chose a paper cup, this was a personal decision. We also ensure that all areas, including the basketball court, are regularly inspected and kept safe for all guests. Best regards, Apollo Resort Team