Leider alles sehr veraltet. Wir waren das 2 mal da und kommen nicht nochmal. Zimmer was wir gebucht haben haben wir nicht bekommen. Uns wurde ein Bungalow angeboten den wir abgelehnt haben da wir diesen nach unserem letzten Urlaub schon kannten. Essen war ok. Getränke was Alkohol betrifft sehr sparsam in den Coktails. Personal war stets freundlich.
- ZimmergrößeEher schlecht
- SchlafqualitätSchlecht
- SauberkeitSchlecht
Sehr veraltet. Die Matratze war durchgehend so das wenn sich einer von uns gedreht hat der andere schön durchgeschauckelt wurde. Die Bettdecke unheimlich schwer.
- EssensauswahlEher gut
- GeschmackEher gut
Ambiente beim Essen
- Shorts & T-Shirt
- DeutschkenntnisseEher schlecht
Erlebnistipps erhalten
- Nein
Bester Service
- Gästebetreuung
Freundlich
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Olaf |
| Alter: | 61-65 |
| Bewertungen: | 4 |
Dear Guest, Greetings from Siva Grand Beach hotel We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel and let us express our regret to your good self for the inconveniences you have mentioned in these comments. However, it is a great opportunity for us to trace and recover any eventual weaknesses we might be encountering. Meanwhile, we do believe that the mentioned incidents resulted from some unusual shortfalls and do not really express how our service truly is. (Optional) one of the following three texts: 1) At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we kindly ask you to send us the details of your comment on gr.siva@redseahotels.com 2) At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we have thoroughly investigated all incidents reported by your good self, and we have immediately taken the necessary corrective actions. 3) At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we would like to clarify a few points………. Again the hotel Management is expressing its regret for the occurrence of any incidents that caused your dissatisfaction. Although, this stay did not meet your satisfaction, we sincerely hope that such experience will not deter you from returning to our hotel in the future. So we are looking forward to welcome you again on many more occasions soon. Thank You & Best Regards Siva Grand Beach Management


