Aus DeutschlandFrühstück hätte reichhaltiger sein können. War Standard. Hab da mehr erwartet. Zu wenig Sitzplätze im Essbereich. Hotel war voll und Hatten keinen Balkon, was schade war. Bad das warme Wasser musste man 5 min laufen lassen bis es überhaupt warm wurde. Rooftop Bar wollten wir am letzten Abend nutzen, war dann wegen private Feier geschlossen. Hotel durch Flug Lärm zu laut teilweise. Personal Rezeption hätte freundlicher sein können,Check in and out, man hatte das Gefühl schnell abfertigen. Alles in allem kann man das Hotel mal nutzen, gibt aber sicher bessere. Ich werde es nicht nochmal buchen.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 3-5 Tage im Juni 2024 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Sascha |
| Alter: | 46-50 |
| Bewertungen: | 6 |
Dear S., Thank you for taking the time to share your experience at Smy Lisboa Hotel. We appreciate your feedback and are always looking for ways to improve our services. We apologize that the breakfast selection did not meet your expectations. We strive to offer a variety of options, and your comments will help us enhance this aspect. Regarding the seating in the dining area, we understand the inconvenience and will look into expanding our capacity to better accommodate our guests during busy periods. We regret to hear about the issues with the hot water in your bathroom and the noise from the nearby airport. Your comments will be shared with our maintenance team to ensure improvements are made. We also apologize for the inconvenience caused by the closure of the rooftop bar and the lack of a balcony in your room. Your feedback about the reception staff is taken seriously. We aim to provide a warm and welcoming atmosphere, and we will address this with our team to ensure better service in the future. We value your input and hope you will consider staying with us again, giving us another chance to provide you with a better experience. Best regards, Duane Lynch Front Office Manager Smy Lisboa Hotel
