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Daniel (31-35)
Verreist als Familie • Oktober 2023 • 2 Wochen • StrandHotel mit vielen abstrichen
4,0 / 6

Allgemein

Pool viel zu kalt. Die liegen sehr veraltet. Die Auflagen ziemlich dreckig. Abendessen unzumutbar. Frühstück war ok.Vernünftiges Zimmer erst nach tausch und Zuzahlung.


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  • Strand

Infos zur Reise
Verreist als:Familie
Kinder:1
Dauer:2 Wochen im Oktober 2023
Reisegrund:Strand
Infos zum Bewerter
Vorname:Daniel
Alter:31-35
Bewertungen:1
Kommentar des Hoteliers

Dear Guests, Thank you for taking the to bring your feedback to our attention. We are always concerned when hearing that guests may have felt some level of unhappiness during their stay and we take all comments into serious consideration. Regarding the food the hotel provides a big variety of food and every day there is a different theme at the main restaurant. We strongly believe that your review does not match the services and standards we offer to our clients and also the opinion of the high majority of our guests. Regarding the rooms the hotel consists two different buildings the beach front wing and the garden wing side.There are different room types and if our guests wish to upgrade their room there is an extra charge. We always try to give our guest different choices of rooms in order to fulfill them whenever possible .Also the hotel has three different pool areas and one of them is adults only which are daily controlled as the health and safety of our guests is our main priority. We do hope you had some level of enjoyment during your holiday and that you would consider visiting us again in the future giving us the opportunity to change your perception.