SUNRISE Montemare Resort - Grand Select

Dear Ms. Irina, First of all we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We are pleased to know that mainly you was satisfied with service, thank you for your recommendations. Head Management not just reading comments but also taking to consideration each single recommendation in the future. During the stay, guest will receive: 1. Courtesy call after check in to the room - to be sure that room location is good (according to reserve room type). If guest has any request about room comfort we will be pleased if guest can informed through telephone call that we could take action on the spot. 2. During breakfast and dinner time Executive Chef, Food and Beverage Manager, Quality Manager - asking about food, service - to be sure that guest enjoy food and beverage selection, in case of special request we will be more than happy to prepare special meal. 3. During the day by pool and beach our animation team and guest service center agent contacting guest - to be sure that customer is satisfied in overall with holidays. 4. In the middle of vacation our guest service center team calling to the guest room - to ask if guest stay is comfortable. We promise you that we will always enhance our services to meet you future expectation. It has been our pleasure to look after you during this period and we are looking forward to another opportunity to impress you with our service See you soon. Warm regards, Team of SUNRISE Grand Select Montemare Resort.