SUNRISE Montemare Resort - Grand Select

Dear Mr Trop, First of all, we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and we would like to thank you for sharing your vacation experience with others. We are taking to consideration each single recommendation in order to make corrective action and prevent in the future. We are not just reading reviews but we also listening our customers and we are making corrective action to improve in the future. Please be informed that we will try to change the lay out of live cooking and make separate area between main dishes in order to prevent a queue, as well we are kindly asking our guests to make an order in live cooking station and to come back within few min. We are very sorry for this inconvenience. We would like to highlight also for Future Coming Guest do not hesitate to inform Head Management about any single request or recommendation while you will be in the Resort. Main Target of our Team to make guest happy while they are in the Resort. Head Management daily passing , by guest by restaurant or pools just to check quality of holidays. We hope very soon to welcome you back where you can notice big changes in your mentioned comments. With Best Regards, Team of SUNRISE Montemare Resort -Grand Select-.