The Grand Hotel Sharm El Sheikh

Dear Valued guest, Thank you for taking the time to write your comments regarding your staying. We are sorry that you are not satisfied with your 2 hours which your stay at our hotel and we want to assure you that we are working to improve the quality of service. Your comments are important to us and we will take them into account to improve the services. you didn't give us any chance to speak and try to solve any comments with you and decide on spot to leave with your luggage and move to another hotel without reporting any comments to the hotel and see our actions for the food you didn't attend any kind of meal at the hotel to make this conclusion so it's not fair rating also hygiene side few hours in the hotel not give the total impression especially we have the same time other guests from the same nationalities or other nationalities and give us fair rating or even forward fair comments regarding to their stay it seems you didn't like the hotel from the beginning or it's not reach your expectation so you blame us for your disappointment best regards