The Haad Tien Beach Resort

Dear Petra, Thank you very much for sharing feedback about your recent stay with us. It is delighted to hear that you enjoyed our beautiful beach, lush gardens, and the warm hospitality of our staff. Your kind words truly mean a lot to us! We also appreciate your insights regarding areas for improvement. Your feedback on the restaurant, spa, and facilities has been noted, and we will continue working with our team to explore possible enhancements. While our resort is nestled in a tranquil location away from the bustling Koh Tao Town, many of our guests love the peaceful escape it offers. The town is just a short 10-minute drive away, and we’re glad you found our shuttle service to the pier convenient. It’s also wonderful to hear that you loved your Castaway villa and its stunning ocean views! We sincerely apologize for any inconvenience you experienced with our dining service. Your feedback is invaluable, and we are continuously working to enhance our guest experience. We’re also happy to share that we have recently added two coffee machines at breakfast to provide more convenience. Additionally, we’d like to clarify that our resort offers complimentary use of kayaks and paddleboards for our guests. However, availability may be limited during peak periods. We regret any miscommunication and any inconvenience this may have caused. Thank you again for your thoughtful feedback. We truly value your comments and look forward to welcoming you back for an even more enjoyable stay in the future! Kind regards, The Management