The President Hotel

Dear Silvia, Thank you for sharing your feedback about your recent city trip stay with us. We are pleased to hear that you found our hotel to be highly recommended for short stays due to its convenient location near the subway station. However, we apologize for the noise disturbances and sleep disruptions you experienced during your stay. Providing a peaceful environment for our guests is important to us, and we regret that we fell short of your expectations in this regard. Your comments will be shared with our team to address these issues and ensure improvements are made. We also apologize for any inconvenience caused by the breakfast offerings and the smell of fried food in the hotel. Your feedback is valuable, and we will review these aspects of our service to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more restful stay. Warm regards, Alice AFOM