The President Hotel

Dear Franziska, Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that you found our hotel's location to be favorable. However, we are disappointed to learn that the service and value for money did not meet your expectations. Providing excellent service and value is important to us, and we apologize for any shortcomings you experienced. Your comments about the staff will be addressed with our team to ensure they are well-trained and informed to provide the best service possible. We apologize for the negative surprise regarding the breakfast options. Your feedback is valuable, and we will review our breakfast offerings to ensure a more satisfying experience for our guests. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide a more positive experience. Warm regards, Alice AFOM