Travelodge Sukhumvit 11

Dear Danijel, Thank you for sharing your feedback regarding your recent stay with us. We appreciate you taking the time to bring your concerns to our attention. We are disappointed to hear that your experience with us fell short of your expectations, particularly regarding the size of the rooms and the functionality of the air conditioning system. Please accept our sincerest apologies for any discomfort this may have caused you. Ensuring our guests' comfort is of paramount importance to us, and we regret that we did not meet your needs in this regard. Your comments regarding the air conditioning have been duly noted, and we will investigate the issue promptly to ensure that it is rectified for future guests. Regarding the size of the rooms, we understand that individual preferences may vary, and we apologize if the accommodations did not meet your expectations in this aspect. We are continuously looking for ways to enhance the comfort and satisfaction of our guests, and your feedback will certainly help us in this endeavor. Once again, we apologize for any inconvenience you experienced during your stay. We genuinely value your feedback as it allows us to identify areas for improvement and strive for excellence in our services. Should you choose to stay with us again in the future, we would welcome the opportunity to make it right and provide you with the exceptional experience that you deserve. Warm regards, Ms. Papharat Ngamlertsirichai Front Office Manager