Aus DeutschlandServicepersonal im Restaurant sehr unfreundlich. Servicepersonal an der Bar sehr nett . Snackbar/ Poolbar: kaum bis gar keine Auswahl an Snacks angeboten. Essen Frühstück: 100% für Engländer ausgerichtet, viel zu viele warme Speisen dafür zu wenig Ausschnitt. Essen Mittags/Abends : insgesamt war es ok, viele Sachen haben sich wiederholt. Uns hat die kroatische Küche gefehlt. Zimmer waren sehr laut und hellhörig. Reservierung an den liegen bereits ab 7 Uhr , trotz regeln wurde es nicht eingehalten.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im August 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Jasmin und Gerd |
| Alter: | 31-35 |
| Bewertungen: | 1 |
Dear guest, Thank you for your feedback. We sincerely apologize for the negative experiences you had during your stay. Regarding the restaurant service, we will address the issue with our staff to ensure a more friendly and welcoming atmosphere. We’re glad to hear that the bar staff provided a positive experience, and we will share your compliments with them. We understand your concerns about the snack bar and pool bar offerings and will work on expanding the variety of snacks available. Your comments about the breakfast selection are noted, and we will strive to provide a more balanced menu that caters to all our guests, including more Croatian cuisine options. We are sorry that the noise levels in your room were disruptive. We understand how quite environment can be important for full relaxation. Additionally, we will reinforce our sunbed reservation policy to ensure it is adhered to by all guests. Your feedback is invaluable to us, and we appreciate you taking the time to share it. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Kind regards, Andrijana Bakalić Front Office Manager
