TUI BLUE Palazzo del Mare

Dear Sonja, thank you for your feedback. We understand your concern regarding the shampoo supplies. As an adults-only hotel, we believe the amount provided is sufficient for a couple. Our housekeeping team is always available to replenish any supplies upon request to ensure your comfort. We appreciate your positive remark about our service! We strive to offer a variety of food options to cater to all tastes and dietary preferences. We regret that our buffet did not meet your expectations and will take your comments into consideration to enhance our offerings. Regarding the ants, please keep in mind that our hotel is surrounded by nature and we advise our guests not to leave food unattended for this exact reason. Had we been informed during your stay, we would have promptly arranged for your room to be sprayed. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an improved experience. Yours sincerely, The Hotel Management