TUI BLUE Palazzo del Mare

Dear Stefan, thank you for choosing Palazzo del Mare for your holidays and for your great review. Regarding the temperature of the food, kindly be advised that the buffet keeps the food warm with a bain-marie, as well as heat lamps in order to heat the food gently, but not to keep it cooking after it has been delivered. Also, the food is replenished regularly in order to serve it warm. We follow and enforce the HACCP regulations and ensure that the food served at the buffet is at the recommended temperature. However, upon request, our Restaurant staff will be happy to heat your plate for you. We are relieved to know that this issue did not hinder you from enjoying your holidays and thank you for these comments, as they help us improve our services and our guests' satisfaction. We wish to welcome you back in the future! Yours sincerely, The Hotel Management