Aus DeutschlandSchöne Anlage mit Schwächen in der Sauberkeit und beim Essen. Erst nach 2 Tagen ein schönes Zimmer bekommen. Haben 2 Tage aus dem Koffer gelebt. Kein guter Start für unseren Urlaub. Tui sollte die Zimmer mit den kleinen Pools auf der Homepage extra ausweisen. Vielleicht nicht zum vollen Preis anbieten. Alles nicht optimal. Man fühlt sich veräppelt.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Mai 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Tine |
| Alter: | 61-65 |
| Bewertungen: | 1 |
Dear Mrs. Tina, Thank you for taking the time to share your comments and for choosing to stay at the Palazzo Del Mare for your holidays. We apologize if you were not pleased with the housekeeping and we hope that you informed a member of staff in order to bring this to our attention so that we could rectify the issue and make your stay more pleasurable. In addition we are sorry to hear that you were not happy with the food. We believe that we provide good quality and a wide variety of food to choose from, offering something to satisfy everybody’s taste. Regarding your room, please be advised that you can find a sample of pictures online, but is not possible to find all the aspects of a resort on the internet, as this requires a massive amount of pictures. Please be assured that we take customer feedback very seriously and welcome all comments, good or bad, in order to improve our services. We hope we have the chance to welcome you back to one of our hotels. Yours sincerely, The Hotel Management
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