TUI BLUE Palazzo del Mare

Dear Dirk, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for not meeting your expectations and for any inconvenience you experienced during your visit. Please be assured that we take your comments very seriously and will address these issues to improve our services. Regarding the room layout and facilities, we strive to provide clear and detailed information on our website to ensure our guests are well-informed before booking. Your feedback is invaluable to us, and we will use it to make necessary improvements. Thank you again for your comments. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Yours sincerely, The Hotel Management