Aus Deutschland- Zustand des HotelsSehr schlecht
- Allgemeine SauberkeitSehr schlecht
Eine sehr dreckige und herruntergekommen Unterkunft, die keine 4 Sterne - auch nicht nach Ägyptischen Standard verdient.
- Ausstattung des ZimmersSchlecht
- GeschmackEher schlecht
- FreizeitangebotSehr gut
Beliebte Aktivitäten
- Strand
- Zustand & Qualität des PoolsEher gut
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im März 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Tommy |
| Alter: | 31-35 |
| Bewertungen: | 2 |
Dear guest Sunny greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback even is very offensive feedback apologizing in the same time if you did not enjoy your vacation but you could write the reason you have mentioned dirty but where as we care about the cleanliness every where starting from the room you find the house keeping makes the room clean daily and in case of missing or found the room not clean you could contact the reception or the guest relation to solve the problem ,all public areas gardens beach pools we clean daily ,bars restaurants the cleanliness the highest point we care about . Secondly if we could ask you to clear where was dirty also by contacting us on info@utopiabeachhotels.com we will be glad to respond and act. Thanks looking forward to welcoming you in Utopia beach club in your next vacation. Thanks and best regards Hotel management
