Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Kenn das Hotel schon 10 Jahre war sehr oft hier war immer zufrieden . Letzter Urlaub im Mai absolute Katastrophe mit ein paar Ausnahmen hat das Personal ohne Trinkgeld keine Lust mehr sich zu bewegen. Dann kam auch noch am vorletzten Tag die FTI Pleite dazu , durften das Hotel nur verlassen zur Abreise wenn wir unseren Aufenthalt nochmals bezahlen.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 3 Wochen im Mai 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Holger |
| Alter: | 61-65 |
| Bewertungen: | 10 |
Dear Mr. Holger , Thank you for your time and efforts you have taken to share your review, despite our constant efforts to achieve guests’ satisfaction, it is regretful to learn from the after-stay feedback that we didn’t meet your full expectations. Our customer’s feedback is very important for us as only through this we are able to improve our services and this is our goal each and every day. All the staff and the hotel management at our hotel are high educated and well trained in order to keep all our team member aware of how to deal with our guest in a high standard way. We will certainly take your experience into account to enhance our services we will definitely share your concern points with our management team moving forward creating a rewarding experiences and memorable stay for all our guests. We do hope you’ll visit us again soon in the future It would be an honor to host you in our Hotel. Sunny greetings, Mohamed El Nagar Utopia management Team
