Thank you for your question. Please be informed that proof of a negative test is not required however for all travelers that have completed their vaccination (i.e.14 days have elapsed since the last vaccination, depending on the doses required) & hold a vaccination certificate. Although entry of tourists in Greece is not subject to vaccination, by presenting a vaccination certificate greatly facilitates the procedures upon arrival. Please read our FAQ in the hotel's covid page https://www.neptune.gr/en/info-covid-19 or visit the Greek Civil Protection Operations Centre https://travel.gov.gr/#
Do passengers from Switzerland have to show a neg. PCR-Test, even if they can prove, that they are vaccinated?
Hallo,
Ist das Fitnessstudio geöffnet?
Dear Isabel, thank you for your question. The gym is open with enhanced safety measures in place. Please visit our health & safety page https://www.neptune.gr/info-covid-19 or download our health & safety protocol 2021 which can be found in the same page. We adopted best practices in day-to-day operations in all our departments so you can vacation with peace of mind. Kind regards
Sind die barrierefreien Zimmer in strandnähe?
Wie ist dort die Aussicht?
Dear Benny, thank you for your question. The barrier-free rooms are near the central building. Hope this information helps. Kind Regards, Neptune Hotels
Guten Morgen,
öffnet Ihr Hotel ab 14.05.? Gibt es dann direkt im Hotel bzw. vor Ort die Möglichkeit, einen PCR-Test für die Rückreise zu machen?
Dear Annika, thank you for your question. We are very excited to say that we will be re-opening our doors on Friday 21 May. For your convenience we provide on-site covid testing facilities. The scheduled PCR testing costs 80 euros. We also provide Rapid testing which is approved by German & UK authorities for pre-departure testing and costs 28 euros. If you need more information please visit our website and the page with health & safety updates. Kind Regards, Neptune Hotels
Hallo,
Ich habe eine Woche mit Frühstück gebucht und möchte fragen ob es möglich wäre dann Vorort HP für 3 Tage dazu buchen? Was wäre der Preis?
Dear Agnes, Thank you for your question. Unfortunately we are not able to provide the requested service. The board option has to be either Bed and Breakfast or Half board. However, if you wish to have a dinner at the restaurant you can arrange it with the reception (at a fee). Hope this information helps. Kind Regards, Neptune Hotels
Hallo, lohnt sich der Aufpreis zur HP wenn man öfters in den Restaurants essen möchte? Und sind im Juli am Strand/im Meer oft/viel Algen und Wind?
Hallo Debby, in den Tavernen ist es günstiger, aber die Qualität ist im Hotel natürlich besser. in der Hotelanlage gibt es fünf Restaurants, da kann man bei HP zum halben Preis speisen. Gruß Wolf Rüdiger
Wenn ich ein Zimmer mit den Nummern 4000 oder 5000 buchen möchte, welche Kategorie muss ich dann nehmen. Möchte ein TWIN-Bett-Zimmer im 1.OG mit Mbl.
Dear Hannelore, Greetings from sunny Kos. In the 4000 section, you will find Superior Apartments, as well as Executive Apartments. In the 5000 section there are Deluxe Twin Rooms & Suites. Most of our rooms have twin beds. Hope this information helps. Kind Regards, Neptune Hotels Team
Wo kann ich einen PCR-Test machen, den ich für die Heimreise benötige und mit welchen Kosten ist er verbunden?
Dear Marion, Thank you for your question. There is a number of private medical services on the island of Kos that perform PCR Tests. However, during the season (where the hotel is open) Neptune Hotels collaborates with dedicated medical center in order to provide medical services to its guests. Should you need any further information, please do not hesitate to contact us. Kind regards, Neptune Hotels.
es gibt keine preise von den luxury suite meerblick bei keinem reiseveranstalter warum nicht ohne preis kann mann nicht was buchen
Dear Dieter, Thank you for your question. Although we are sorry for any inconvenience this has caused to you, we would like to inform you that the room type category you are requesting is very limited in terms of room numbers. That is why Luxury Suites cannot be booked online through a tour operator's website. Nonetheless, if you wish to book this specific room type, you can call your tour operator over the phone to make the reservation. Alternatively, you may book it directly with us through our website. With kind regards, Neptune Hotels
Hallo, mich würde interessieren, ob die Pools im Mai/Juni beheizt sind und wie warm das Meer zu dieser Zeit ist.
Von den vier Pools ist einer beheizt.